Frequently Asked
Questions
Everything you need to know about our sourcing and shipping services. Crafted with the precision of ancient wisdom and the freshness of innovation.
Sourcing Excellence
Product sourcing and supplier management with the steadiness of forest roots
Shipping Mastery
Logistics and delivery solutions flowing like morning mist
Premium Services
Custom solutions and support with nature's precision
Rooted in Wisdom
Like the deep knowledge of ancient forests, our expertise guides every solution
We specialize in sourcing a wide range of products including electronics, textiles, consumer goods, industrial equipment, and custom manufactured items. Our extensive network of verified suppliers across Asia enables us to handle both standard and specialized product requirements with competitive pricing and quality assurance.
We implement a comprehensive quality control system including supplier verification, pre-production samples, in-process inspections, and final quality checks before shipping. Our team conducts on-site factory audits and maintains strict quality standards throughout the entire sourcing process.
We offer multiple shipping options including air freight (3-7 days), sea freight (15-35 days), and express courier services (1-3 days). Timeframes vary based on destination, product type, and shipping method. We provide real-time tracking and handle all customs documentation to ensure smooth delivery.
Yes, we manage all customs documentation, import/export procedures, and regulatory compliance. Our experienced team handles commercial invoices, packing lists, certificates of origin, and any required permits or licenses. We ensure all shipments comply with destination country regulations.
MOQ varies depending on the product type and supplier requirements. We work with both small and large orders, and can often negotiate flexible MOQs for our clients. For custom products, MOQs typically range from 100-1000 pieces, while standard products may have lower minimums.
We offer flexible payment terms including T/T, L/C, and trade assurance. Our transparent pricing includes product cost, quality inspection, local logistics, and international shipping. We provide detailed quotations with no hidden fees and can accommodate various payment schedules based on order size and client relationship.
Still Have
Questions?
Our supply chain artisans are ready to craft the perfect sourcing and shipping solution, rooted in expertise and flowing with innovation.